Privacy Policy
Last updated: October 27, 2026
CuraTransit LLC ("CuraTransit," "we," "us") respects your privacy. This policy explains what information we collect through curatransit.com and our booking channels, and how we use it.
Information we collect
When you request a ride, contact us, or submit a partnership inquiry, we collect the information you provide — such as your name, phone number, email address, pickup and destination addresses, appointment date and time, mobility needs, and any special instructions.
We also collect limited technical information (such as browser type and pages visited) through cookies and similar technologies, only where you have consented where consent is required.
How we use your information
We use your information to schedule, confirm and provide transportation; to communicate with you, your family member, your facility or your insurer about your trip; to verify benefits and process payment; to improve our services; and to comply with legal obligations.
We do not sell your personal information.
How we share information
We share information only as needed to provide your ride and get it paid for — for example, with our drivers, with the facility you are traveling to or from, and with an auto insurer or claims administrator responsible for your claim. We may also share information with service providers that help us operate our website and communications, or when required by law.
Health-related information
Please only share the health details we need to plan a safe trip (for example, wheelchair or walker needs). Do not send detailed medical records through our website forms or email. We limit access to trip details to staff and drivers who need them.
Data security and retention
We use reasonable administrative, technical and physical safeguards to protect your information and keep it only as long as needed for the purposes described above or as required by law.
Your choices
You can ask us to update or delete the contact information you have given us, opt out of non-essential communications, and manage cookie preferences through your browser or our cookie banner.
Contact us
Questions about this policy? Contact CuraTransit LLC, 2000 Town Center, Suite 1900, Southfield, MI 48075. Phone 248-320-9092. Email info@curatransit.com.